ÖBB installs collection boxes at train stations
Austrian Federal Railways (ÖBB) has launched a new service for its passengers. The railway company installed the first three collection boxes at train stations to pick-up products ordered from a supermarket. This project is implementing together with INTERSPAR, an Austrian subsidiary of the Dutch-based retail company Spar.
The first collection box was placed in January at Tullnerfeld railway station in the state of Lower Austria. Later, two other boxes were installed at Hadersdorf (Lower Austria) and Wolf in der Au stations (Vienna). ÖBB notes the growth of popularity of this service among the passengers. Now, the railway company and retail partner are collecting data for analysis and future expansion of the service at other train stations.
Service features
The new option includes two steps – online purchase on the INTERSPAR website via smartphone, tablet or PC and the direct pick-up at the collection boxes installed near train stations. 22,000 everyday products are available to buy for travellers. After ordering, the passengers receive the pick-up code by e-mail. With its help, they are able to open the right door of the box. The service fee is 1 Euro that is charged from a purchase valued at 100 Euros. Passengers can pick-up the ordered products on weekdays and Saturdays from 10 to 23 o’clock.
New opportunity
With new service, the passengers travelling by the ÖBB’s trains received a convenient opportunity to buy products much easier. “We make it possible for our customers to carry out many tasks on their daily way to work or home. This also has a positive effect on the environment, as there is no need for additional trips by car for shopping. We also manage to further enliven and enhance our stations and stops with services such as the INTERSPAR collection box,” ÖBB stated.
