DB Navigator app accused of not selling European Sleeper tickets
DB ticket machines in Frankfurt, Germany. Shutterstock
The Deutsche Bahn (DB) Navigator app does not display services offered by the independent night-train operator, European Sleeper. The Dutch-Belgian start-up will turn to the German Federal Cartel Office (Bundeskartellamt), reports German media. This is not the first time DB has been accused of misleading consumers through its ticketing application.
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Deutsche Bahn does not really withhold European Sleeper connections in general, but they are difficult to find beneath a lot of nonsense connections with a lot of interchanges in the middle of the night and little comfort. ES is only kicked out if another connection is slightly faster with the same number of changes – and with ES stopping at Berlin Gesundbrunnen sometimes, one change is already calculated for getting there from main station.