Topic: Ticketing

SBB FastLane catering service, source: SBB

Railways digitise catering services

Railway undertakings are paying more and more attention to self-service digital services. Tickets purchased via mobile apps or online shops have already become the rule for passengers. As a further step, the operators are developing...Read more
|Comment|author: Mykola Zasiadko

UK open-access operators coming back to life

Britain’s non-franchised railway companies were on the verge of extinction for four months. Now the situation has changed for the better. While Hull Trains is just returning on tracks, Grand Central is adding new connections....Read more
|Comment|author: Mykola Zasiadko

Russian Railways revamps electronic train tickets

Russian Railways introduced a new design for electronic train tickets. It was developed according to the wishes of the passengers. The upgraded tickets are much more informative and personalised. They contain many pictograms that allow...Read more
|Comment|author: Mykola Zasiadko

Finnish Railways unifies ticket sales

Finnish national railway operator VR Group has dramatically altered its ticket sales. The company’s distribution system has been unified for both long-distance and commuter trains. To this end, VR Group developed new digital services.Read more
|Comment|author: Mykola Zasiadko
A video ticket machine, source: Deutsche Bahn (DB)

Deutsche Bahn improves ticketing with video machines

100 vending machines with video assistance are available in Germany for the passengers travelling by train. They were installed by Deutsche Bahn within its self-service policy. After the coronavirus outbreak, these apparatuses have taken a...Read more
|Comment|author: Mykola Zasiadko

UIC launches new real-time ticket control system

The International Union of Railways (UIC) has made a significant step towards real-time control of passenger tickets. With the help of Dutch company Hit Rail, it launched the Electronic Ticket Control Database (ETCD) that allows...Read more
|Comment|author: Mykola Zasiadko

Russian Railways in fighting COVID-19 pandemic

The COVID-19 pandemic had forced Russian Railways to significantly change its operations. After suspending almost all the international trains, it is still running the domestic connections with some safety restrictions and disinfection campaigns. Additionally, the...Read more
|Comment|author: Mykola Zasiadko