COLUMN – The reputation of international train tickets is not as positive as it should be. International
train tickets are considered expensive and difficult to book. In reality, they can be amazingly cheap, but are a...Read more
International train tickets that can be booked further ahead through more different platforms and better support in case of delays. These are the first steps towards a seamless ticketing system to be realised by 2030....Read more
During RailTech Europe, various presentations are focused on public transport. From international train travel, high-speed lines and ticketing, to research into passenger behaviour in corona time. But with over a hundred speakers in the programme,...Read more
The proposed new passenger rights agreement by Member States and the EU Parliament does not go far enough to make rail more attractive, says ALLRAIL, which represents independent passenger rail companies. They are critical about...Read more
Railway undertakings are paying more and more attention to self-service digital services. Tickets purchased via mobile apps or online shops have already become the rule for passengers. As a further step, the operators are developing...Read more
Britain’s non-franchised railway companies were on the verge of extinction for four months. Now the situation has changed for the better. While Hull Trains is just returning on tracks, Grand Central is adding new connections....Read more
Ticket offices at the train stations are losing popularity among the passengers in Poland. There were sold 46.5 per cent of train tickets via this distribution channel in 2019. It is the historic minimum for...Read more
More and more passengers in Finland prefer to buy train tickets via the self-service distribution channels. Therefore, VR Group, the country’s national railway operator, is reducing the number of ticket offices at the stations.Read more
Russian Railways introduced a new design for electronic train tickets. It was developed according to the wishes of the passengers. The upgraded tickets are much more informative and personalised. They contain many pictograms that allow...Read more
Finnish national railway operator VR Group has dramatically altered its ticket sales. The company’s distribution system has been unified for both long-distance and commuter trains. To this end, VR Group developed new digital services.Read more
More and more passengers prefer to travel across Poland by train. At the same time, the digital distribution channels also show a sales increase in train tickets. What directions are popular for digital ticketing?Read more
100 vending machines with video assistance are available in Germany for the passengers travelling by train. They were installed by Deutsche Bahn within its self-service policy. After the coronavirus outbreak, these apparatuses have taken a...Read more
The International Union of Railways (UIC) has made a significant step towards real-time control of passenger tickets. With the help of Dutch company Hit Rail, it launched the Electronic Ticket Control Database (ETCD) that allows...Read more
The COVID-19 pandemic had forced Russian Railways to significantly change its operations. After suspending almost all the international trains, it is still running the domestic connections with some safety restrictions and disinfection campaigns. Additionally, the...Read more
With the spread of the coronavirus in Europe, railways are facing many challenges. One of them is to reduce contact between staff and customers while maintaining stable and safe operations. To this end, digital solutions...Read more
