Railways digitise catering services
Railway undertakings are paying more and more attention to self-service digital services. Tickets purchased via mobile apps or online shops have already become the rule for passengers. As a further step, the operators are developing...Read more
UK open-access operators coming back to life
Britain’s non-franchised railway companies were on the verge of extinction for four months. Now the situation has changed for the better. While Hull Trains is just returning on tracks, Grand Central is adding new connections....Read more
Historic milestone for ticketing on Polish railways
Ticket offices at the train stations are losing popularity among the passengers in Poland. There were sold 46.5 per cent of train tickets via this distribution channel in 2019. It is the historic minimum for...Read more
Finnish Railways focuses on self-service ticketing
More and more passengers in Finland prefer to buy train tickets via the self-service distribution channels. Therefore, VR Group, the country’s national railway operator, is reducing the number of ticket offices at the stations.Read more
Russian Railways revamps electronic train tickets
Russian Railways introduced a new design for electronic train tickets. It was developed according to the wishes of the passengers. The upgraded tickets are much more informative and personalised. They contain many pictograms that allow...Read more
Finnish Railways unifies ticket sales
Finnish national railway operator VR Group has dramatically altered its ticket sales. The company’s distribution system has been unified for both long-distance and commuter trains. To this end, VR Group developed new digital services.Read more
Popular routes for digital ticketing in Poland
More and more passengers prefer to travel across Poland by train. At the same time, the digital distribution channels also show a sales increase in train tickets. What directions are popular for digital ticketing?Read more
Deutsche Bahn improves ticketing with video machines
100 vending machines with video assistance are available in Germany for the passengers travelling by train. They were installed by Deutsche Bahn within its self-service policy. After the coronavirus outbreak, these apparatuses have taken a...Read more
UIC launches new real-time ticket control system
The International Union of Railways (UIC) has made a significant step towards real-time control of passenger tickets. With the help of Dutch company Hit Rail, it launched the Electronic Ticket Control Database (ETCD) that allows...Read more
Russian Railways in fighting COVID-19 pandemic
The COVID-19 pandemic had forced Russian Railways to significantly change its operations. After suspending almost all the international trains, it is still running the domestic connections with some safety restrictions and disinfection campaigns. Additionally, the...Read more
Digitalisation keeps railways moving during pandemic
With the spread of the coronavirus in Europe, railways are facing many challenges. One of them is to reduce contact between staff and customers while maintaining stable and safe operations. To this end, digital solutions...Read more
Titanium dioxide proves efficiency for disinfecting trains
Titanium dioxide has proved its efficiency for cleaning and disinfecting trains. It reduces the number of bacteria inside the carriages up to 99 per cent. The tests have been carried out by the Polish regional...Read more
Share of digital train tickets grows enormously in Russia
More and more passengers in Russia prefer to buy tickets for long-distance trains by using digital distribution channels. In 2019 the share of electronic tickets has set a new milestone: 57 per cent of total...Read more