What can countries learn from Sweden when it comes to multi-modal ticketing?
Already a frontrunner in ticketing for public transport, Sweden will be the first country to have a nationwide ticket distribution system based on the Open Sales and Distribution Model (OSDM), developed by Estonian-based company Turnit....Read more
Railways agree on follow-up journey without extra costs in case of missed connection
Fifteen railway companies, including Deutsche Bahn, Renfe, SNCF, Trenitalia and ÖBB, have agreed on offering rail passengers who miss their connecting international train due to a delay a place on the next possible train without...Read more
CER and UIC: ‘in 2025 passengers will have a seamless user experience buying rail services’
A resolution to improve passenger experience when planning and booking international rail tickets was adopted at the High-Level Passenger Meeting in Prague by CER, UIC and the CEO of Czech Railways on October 6. To...Read more
New European rail passengers’ rights: a hit or miss?
The European Parliament has approved the agreement with member states on the revised rules on rail passengers’ rights last week. The rules should guarantee that passengers can be re-routed and receive help when there are...Read more