Antwerpen Centraal during covid

New European rail passengers’ rights: a hit or miss?

NMBS passengers in train during the Covid-19 pandemic NMBS

The European Parliament has approved the agreement with member states on the revised rules on rail passengers’ rights last week. The rules should guarantee that passengers can be re-routed and receive help when there are delays and cancellations, and there are improvements for people with reduced mobility and in bringing a bike on the train. According to the European Passengers’ Federation (EPF), it is a missed opportunity as the updated regulation does not go far enough.

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Author: Esther Geerts

Former Editor RailTech.com

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New European rail passengers’ rights: a hit or miss? | RailTech.com
Antwerpen Centraal during covid

New European rail passengers’ rights: a hit or miss?

NMBS passengers in train during the Covid-19 pandemic NMBS

The European Parliament has approved the agreement with member states on the revised rules on rail passengers’ rights last week. The rules should guarantee that passengers can be re-routed and receive help when there are delays and cancellations, and there are improvements for people with reduced mobility and in bringing a bike on the train. According to the European Passengers’ Federation (EPF), it is a missed opportunity as the updated regulation does not go far enough.

Want to read more?

Subscribe now!

Take advantage of our exclusive offer to get full access to all premium content.

See the offer

Author: Esther Geerts

Former Editor RailTech.com

Add your comment

characters remaining.

Log in through one of the following social media partners to comment.