One train ticket for a cross-border journey – Within reach or a distant dream?
In little more than a week, RailTech.com will bring together sector experts for a discussion about ticketing and how to make cross-border train travel easier and more attractive for travellers. Join us for the RailTech Live digital conference on Wednesday 14 December.
Railways play a major role in reducing transport emissions. International train travel in particular can shift passengers from flights to rail. However, booking a train ticket for an international journey is often much more challenging than booking a plane ticket.
An integrated ticketing system is essential to attract more passengers, but this is far from reality today. How can railways, software providers and policymakers realise the vision of a seamless ticketing system? And what technological developments in ticketing are ongoing in achieving this goal?
Joining us are David Sarfatti from the UIC and Jan Vávra of the International Rail Transport Committee (CIT), who will talk about The Open Sales and Distribution Model (OSDM) and the Agreement on Journey Continuation (AJC), respectively. Following these presentations on those key themes, Vávra will be joined by benerail’s co-director Mark Mallants and Trainline’s Alexander Ernert for a discussion on whether or not ticketing technology is advanced enough to break down borders for international rail passengers.
Improving the booking experience
Blaž Pongračič, Senior Policy Adviser Passenger at the Community of European Railway and Infrastructure Companies (CER), will kick off the second session of the digital event. He will talk about how railways united in sector organisation CER are planning to improve the customer experience when it comes to planning, booking and travelling internationally by train.
Frauke Quik from NS International will share the operator perspective through an interview, and offer a glimpse into what NS is doing in terms of international cooperation on improving rail ticketing.
For the closing panel discussion, Pongračič and Quik will be joined by Arrïen Kruyt, Member of the Management Board at European Passengers’ Federation (EPF), and Dorien Rookmaker, a Member of the European Parliament, to talk about the steps that need to be taken in order to reach a seamless booking experience for passengers.