S-train passengers in Copenhagen

DSB’s S-train achieves record punctuality in 2023

S-train passengers in Copenhagen (Shutterstock) Shutterstock

Dänische Staatsbahnen (DSB)’s S-trains achieved an unprecedented punctuality rate of 95.9 per cent throughout 2023, marking a milestone for the service. On 42 occasions throughout the year, DSB achieved 99 per cent punctuality of their trains.

While comprehensive track works negatively affected punctuality on the Danish network this year, DSB’s fully electric red S-Tog or S-Trains, commuter trains connecting Copenhagen’s city centre to its suburbs, reached a record high. In 2023, 95.9 per cent of customers reached their destinations on time during weekdays, reported the Danish train operator, compared to 71.7 per cent of customers in InterCity, InterCityLyn, and regional trains.

While DSB had to compensate commuters a total sum of 40 million kroner (about 3.5 million euros) in 2023 due to these delays, less than 15,000 kroner (about 1,311 euros) went to commuters on the S-trains. Tony Bispeskov, Communications Chief at DSB, attributed this success to the completion of the signalling system upgrade for the S-train network in the greater Copenhagen area.

Peak travel days

The 1st of December stood out as the busiest travel day in 2023, attracting 425,718 passengers on the annual Christmas party day. Christmas celebrations, and Friday lunches, in particular, were also behind the fourth busiest travel day in the Greater Copenhagen area, with 410.225 passengers travelling. J-day, or Christmas Beer Day, on 3 November 2023, was the 8th busiest travel day with 399.371 passengers.

Other holidays were also behind high travel days. Black Friday, on 24 November 2023, saw 408.322 travellers on the network, making it the 5th busiest travel day, while the tenth busiest travel day took place on 5 May 2023, thanks to Store bededag or ‘Great Prayer Day’ and a rock concert by Jonah Blacksmith. Other concerts, football matches, and university events were also behind some of Copenhagen’s busiest travel days. Overall, in 2023, Fridays emerged as peak travel days in the S-train network.

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Author: Emma Dailey

Emma Dailey is an editor at RailTech.com and RailTech.be.

1 comment op “DSB’s S-train achieves record punctuality in 2023”

bönström bönström|01.02.24|18:23

Quality pays and within transports On Time is high quality! (“JIT” is good but no longer sufficient.)

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