Castlerock,Northern Ireland. June 3rd 2016. Translink, Northern Ireland railway service emerging from the tunnel at Downhill

Translink and SISCOG partner in northern Ireland

Translink train in Castlerock, Northern Ireland Shutterstock

Translink, Northern Ireland’s public transport provider, and Portuguese software company SISCOG have signed a 5-year contract. SISCOG software will be used to establish train schedules, plan and allocate rail assets and crew, and oversee day-to-day operations.

SISCOG, a software company specialising in optimised resource scheduling and management solutions for public transportation, secured its selection by Translink through an international tender process. They will collaborate to design, develop, and maintain a new system referred to as the “Rail Validation System.” This system will rely on SISCOG’s ONTIME, FLEET, and CREWS software products and align with Translink’s “Better, Connected” Strategy. It will encompass long-term planning, including train schedules, rolling stock, and personnel, while also offering optimisation capabilities. The cloud-hosted solution aims to facilitate the rollout of a new rail timetable in 2024, enhance operational efficiency, and ensure consistent resource management.

This project will be executed in partnership with Anaeko, a data engineering company responsible for hosting, integration, and data migration of the solution. Richard Knox, Translink General Manager, Rail Services, expressed optimism about the new system’s potential to improve passenger services and resource utilisation. Translink aims to maximise the potential of ongoing and planned projects, such as the Belfast Grand Central Station, the Rail Operating Centre, and a new fleet. Furthermore, the system will aid in the planning and management of the Belfast-Dublin Enterprise train.

“We are honoured to have earned Translink’s trust for the design of the new “Rail Validation System”. Our team is eager to leverage our experience and expertise to deliver a system that elevates current operations and tackles future challenges head-on, ensuring Translink’s customers experience a best-in-class transport service”, highlights Eurico Matos, SISCOG’s Head of Strategic Development.

London Underground

On September 5, 2023, SISCOG, announced a collaboration with the London Underground to implement a system aimed at enhancing the scheduling and optimization of tasks for its 5000-strong Customer Service station staff. This innovative system, built upon the established CREWS product, which has been successfully deployed for over 3,500 train operators/drivers since 2008, underwent a rigorous Proof-of-Concept (PoC) trial. The PoC convincingly demonstrated significant cost savings while accommodating staff preferences. When fully integrated, the system reduced planning and optimization time, slashing it from 35 hours to just 15 hours for one of the Underground’s largest and most intricate station staff groups.

Beyond its remarkable efficiency gains, the system empowers the Long Underground scheduling experts to autonomously customise, manage, and evaluate station staff labour rules within the system. This additional flexibility enables them to create and assess “what if” scenarios. The system also fulfils other crucial requirements, including a more user-friendly and error-resistant interface, as well as seamless integration with SAP systems.

Further reading:

Author: Emma Dailey

Emma Dailey is an editor at and

Add your comment

characters remaining.

Log in through one of the following social media partners to comment.