Renfe awards MaaS platform to serve first cities from 2022
A door-to-door booking platform with the concept Mobility as a Service (MaaS) can be used in Spain from 2022. Train operator Renfe awarded the development of the platform to companies Everis and Siemens.
The journey planning and booking platform will first be available in 11 Spanish cities, from the third quarter in 2022. The platform has a scope in three phases. In the first quarter of 2023, the project will already cover a total of 27 locations. Starting at the end of 2023, the platform will incorporate new services and functionalities.
The MaaS application will integrate different modes of transport – such as train, bicycle, metro, bus, carsharing, scooter – that allow the customer to plan their trip from door to door. This can all be done with a single payment and all this without leaving the application. In a later phase, leisure and restaurant services and hotel reservations will also be incorporated.
3 to 4 percent more train ticket sales
By implementing the platform, Renfe plans to attract a minimum of 650,000 new customers to the train. This will generate 1.8 million new trips in five years, increasing train ticket sales in the main corridors by between 3 and 4 percent. Renfe’s forecast is that this new technological platform will provide additional income of between 38 and 156 million euros during the five years following its implementation.
It will be an open, inclusive and integrating platform for the different operators of the new mobility ecosystem. An initiative that is consistent with the objectives of the company’s Strategic Plan for the coming years and with the Mobility Strategy designed by the Spanish Ministry of Transport.
Renfe and Everis-Siemens will develop a platform that will incorporate the widest possible public and private transport offer. For its implementation, agreements will be sought with public transport companies, micromobility companies, car sharing, technology manufacturers and payment systems.
Renfe hopes that by offering this service, people will be inclined to choose the operator. This within the new competitive context derived from the liberalisation of passenger transport in Spain. The application can become a useful instrument for the client in all phases of their trip, even if they do not specifically use Renfe services.