Recent trips across Europe demonstrate a significant lack of up-to-date information in the event of traffic disruptions. Part of the reason is that railroads are somewhat sluggish companies that operate through compartmentalised departments, even when they label themselves ‘integrated’. This compartmentalisation of responsibilities often seems to have a negative impact on the information provided to passengers, even in times of normal traffic. Let’s take some time to analyse a few of the situations we have experienced, and to outline some solutions.