SBB to install 1,000 interactive screens at train stations

To enhance passenger information systems at small and medium-sized train stations, SBB is installing interactive screens. The first devices were deployed in the municipalities of Suhr, Illnau-Effretikon and Düdingen in September. In general, 1,000 screens will be deployed at around 500 train stations across Switzerland by the end of 2022.

The interactive screens, which are also known as Smart Information Displays, provide visual and audio real-time information to passengers. They are able to look through the timetable and its changes due to construction or maintenance works, routes of the trains, information about carriages and many other travel-relevant functionalities.

To use the screens, a customer should touch it and choose a necessary option. All the existing screens are being regularly disinfected in a similar way to the ticket machines. The same operations will be performed for the displays that will be installed in the future.

Deployment schedule

In September SBB equipped three stations with the interactive screens: Suhr, Effretikon and Düdingen. By the year’s end, around 50 devices will be installed at the Swiss railway stations. During the coming two years, much more screens will appear the small and medium-sized train stations across Switzerland. Around 1,000 smart 46- and 55-inch displays (one-sided and double-sided) will be installed at around 500 halts in the country. To this end, SBB is planning to allocate around 50 million francs (around 47 million euros).

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Author: Mykola Zasiadko

Mykola Zasiadko is editor of online trade magazines RailTech.com and RailFreight.com.

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