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'BČ. My Train' mobile app

Belarusian Railway launches ticket app

Belarusian Railway has launched its mobile ticket application. It was open to all passengers after the two-month successful tests. The programme is available for installing on smartphones and tablets using Android and iOS operating systems.

The application is called ‘BČ. My Train’ (BČ is an abbreviation of the company in the Belarusian language). It supports three languages: Belarusian, English and Russian. The programme provides a wide range of options: searching train connections, ticket purchasing in four currencies (Belarusian ruble, Russian ruble, euro, U.S. dollar), saving tickets in a personal account, looking for online train schedule at the stations, informing about promotions and discounts.

With the help of the mobile app, the passengers are also able to know in details about the rules and services of Belarusian Railway via the ‘Passenger handbook’ tab. To use a full list of the app’s functionalities, a passenger should sign up by using his/her accounts in social media or e-mail. The ticket prices for the registered customers are lower than those at the ticket offices or without registration.

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Functions of Belarusian Railway mobile app, collage by RailTech

More online tickets

Belarusian Railway (BČ) has developed the ‘BČ. My Train’ application several months before. During October and November, it was being tested by a closed group of users. Over 400 people took part have examined the solution in a trial mode. After opening the programme for public use, the company will continue its work on improving its application. The passengers are able to send their feedback directly via the mobile app or official website.

At the same time, Belarusian Railway notes that more and more customers prefer to buy tickets online via the corporate website. In January – November of this year, there have been sold 2.7 million online train tickets. The company forecasts that this number will increase up to around 3 million tickets by the year’s end.

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Author: Mykola Zasiadko

Mykola Zasiadko is editor of online trade magazines RailTech.com and RailFreight.com.

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