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SNCF TER train in Rhone-Alpes region, source: Wikipedia

Sqills provides new ticketing system to SNCF

Dutch software provider Sqills will deliver its innovative distribution platform ‘S3 Passenger’ for SNCF regional service branded as SNCF TER. The solution will be provided in a partnership with French company Wiremind by the end of 2020.

The ‘S3 Passenger’ system will be implemented within the “CAP TER2020” strategy of SNCF focused on the differentiation of the TER’s regional transportation offer and adding a complete self-service travelling experience for long-distance TER trains. This product will be coupled with the CAYZN revenue management solution in order to provide a new range of services to TER passengers travelling between regional urban stops.

“SNCF TER is engaged in a deep transformation of its value proposition for its customers and for the French Regions. Our partnership with Sqills & Wiremind will enhance innovation & digitalisation to enable new high-level services for long-distance TER clients using our “Krono” lines. We are enthusiastic about this important step towards the future of TER,” SNCF TER Marketing & Innovation Director Éric Steil said.

S3 Passenger platform

With a new distributive solution, SNCF intends to make its reservation system for regional routes more flexible and dynamic. The ‘S3 Passenger’ product has thousands of out-of-the-box features and an interactive user story market. It is based on the S3 RM software module that allows the rail company to analyse historical demand and forecasts future demand for each departure.

The implementation of the ‘S3 Passenger’ platform is one of the major innovation and modernisation projects in the rail industry in France. The Dutch provider of software solutions also extends its business in other countries. According to Wouter Cassee, Sqills Board Member, his company has already concluded new agreements with 22 transport operators (both bus and rail ones) this year. “We will relentlessly continue to develop more and better services for rail and bus passengers to grow the volume of public transport users and contribute to better customer experience,” he noted.

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Author: Mykola Zasiadko

Mykola Zasiadko is editor of online trade magazines RailTech.com and RailFreight.com.

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