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SBB Easy Ride automatic ticketing service, source: SBB

SBB tests automatic ticketing service

SBB passengers have made more than 80,000 journeys with the help of the ‘Easy Ride’ automatic ticketing service. The Swiss national rail operator has been testing the service since October 2018 and plans to implement it in 2020.

Around 15,000 customers have tested the ‘Easy Ride’ service. They have posted around 18,000 journeys per month since the beginning of trials. According to SBB, 6,000 customers use the service actively and made several trips. The option is available in four languages. The tests of the service will continue until the end of 2019.

‘Easy Ride’ features

The ‘Easy Ride’ automatic ticketing service allows passengers to forget about the manual purchase of tickets. The programme will do it automatically for you. To use the option, passengers should install the ‘SBB Preview’ mobile application (for IOS and Android). The customers should have a valid SwissPass account to log in.

When a passenger takes or leaves a train, he needs to choose the ‘Easy Ride’ option in the application and check-in or check-out. The programme will recognise the travel distance, calculate its cost based on the lowest fares and withdraw money for the trip automatically. As a payment method, SBB accepts bank cards attached to the SwissPass account or cash deposits in the ‘SBB Preview’ application.

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Author: Mykola Zasiadko

Mykola Zasiadko is editor of online trade magazines RailTech.com and RailFreight.com.

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